Hope+ is our paid service that connects you to licensed healthcare providers for personalised health advice. It’s ideal when you need more than just general information. Skip a long line and get attended to by a healthcare provider within minutes.

Yes! Hope AI remains 100% free. You can chat with it anytime for trusted, general health advice. Hope+ is only for when you want to speak to a real health professional.

We have simplified the consultation rate to a flat fee of UGX 25,0000.

We work with real, licensed professionals in Uganda — including doctors, clinical officers, and pharmacists — depending on your need.

Once you click on the WhatsApp link for your chosen plan, we’ll guide you on how to pay safely using mobile money.

You’ll be connected to a healthcare provider shortly after payment is confirmed. For Priority consultations, you’ll get help the same day.

Yes. We take confidentiality seriously. Your health details are only shared with the provider you’re consulting — never misused.

If a consultation hasn’t started yet, yes — just message us. But once you’ve been attended to, we can’t offer refunds.

You’re always welcome to continue chatting with Hope AI for free. We’re here to help however we can.